Privacy Policy

1. Introduction

Kudu Computing Ltd (“we”, “our”, or “us”) is committed to respecting and protecting your privacy. Our services are designed wherever possible to allow you to use them without identifying yourself or revealing any personal information.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you. By using our website or software products, you agree to the practices described in this policy.

2. Information We Collect

Personal Data

When you make a purchase or contact us, we may collect personally identifiable information such as your name, email address, and billing address. We collect only what is necessary to fulfil your request.

Derivative Data

Our servers automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and access times. This data is used in aggregate to maintain and improve our services.

Financial Data

Payment information is collected during purchase transactions. We do not store full payment card details on our own servers; all payment data is handled securely by our third-party payment processor.

Surveys and Promotions

If you participate in surveys, contests, or promotional activities, we may collect information you voluntarily provide in connection with those activities.

3. How We Use Your Information

We use the information we collect to:

• Process purchases and deliver license keys and invoices
• Respond to customer support enquiries
• Send product updates and newsletters (where you have opted in)
• Compile anonymised usage statistics to improve our products
• Detect and prevent fraud or unauthorised access
• Comply with applicable legal obligations

4. Disclosure of Your Information

Kudu Computing Ltd will not sell, rent, or lease your personally identifiable information to third parties. We may share information with trusted service providers acting on our behalf — such as payment processors and analytics providers — under strict confidentiality agreements that prohibit them from using your data for any other purpose.

We may disclose your information when required to do so by law or in response to a valid legal request from a governmental authority.

5. Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device; you can instruct your browser to refuse all cookies, though some parts of the website may not function correctly as a result.

We use Google Analytics to understand how visitors interact with our website. This service may collect information about your visits in accordance with Google’s own privacy policy.

Our desktop software may collect anonymised diagnostic and usage data to help us identify issues and improve the product. This can be disabled in the software’s settings at any time.

6. Email Communications

If you have opted in to receive marketing emails from us, you may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. Transactional emails — such as purchase receipts and license key delivery — are not subject to opt-out as they are necessary to fulfil your order.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external site you visit.

8. Data Retention & Removal

We retain personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. You may request the deletion of your personal data at any time by contacting us at info@kuducomputing.com. We will process your request in accordance with applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at info@kuducomputing.com.